Managed Service Qualifier
If you could snap your fingers and make a wish to improve the IT services you currently use, what would your wish be?
WE EXIST TO HELP OUR CLIENTS THRIVE WITH TECHNOLOGY
SolutionsIT is an employee owned, premier Information Technology Services provider, based in Manitoba, Canada. It is the combined result of 2 experienced, independent IT companies who came to the realization that their growing customer base, and the growth in the size of their customers was creating new opportunities. Mega Computers and Heartland Solutions, both leaders in their regions with respect to IT, have been in the IT business since 1991, and 1987 respectively. Over the years they shared clients and resources on a friendly basis, in an effort to handle more types of services, more clients, and a larger physical region. The operations formally came together in 2012, rebranded as SolutionsIT. And on day one, we began to completely reinvent our IT service in a modern way. Going beyond traditional break/fix technology service has been our focus. Since our inception, SolutionsIT has become a leader in the field of managed services. As a result, we now service clients from coast to coast. Today, with 42 knowledgeable and helpful staff spread across 3 locations, our services have grown to include all things IT, such as VOIP telephony, surveillance and security, privately hosted services, cloud services, etc. We are much more than just network and device management. Our depth allows us to be a truly valuable resource on all fronts from project planning, to project execution, then to installation and ongoing maintenance. Our roots as small, personable service providers, are still with us, and they continue to drive us to excel at relationships, and never forget that our business is really about people, people who use technology. Our goal, and our passion is to help our clients focus on what they do well, to ensure that their technology is right for them, and that it is working right for them, the users.
We exist to simplify technology and maximize it’s potential for the benefit of our clients, and their business focus.
OUR CORE VALUES
TO PROTECT OUR COMMITMENT TO QUALITY
At SolutionsIT our goal is to be recognized for quality service, quality advice, and quality products. This means that we will always be perpetually improving what we do. We are driven to be a top quality provider of services, and a top value employer.
TO BE OUTSTANDING IN OUR COMMUNICATIONS
We believe that communicating well is a choice, and should become a good habit. We recognize that good communications is about always listening, and openly sharing all the right information, at the right time. We also recognize that outstanding communications can become the factor that elevates the good to the great.
TO ALWAYS BE BUILDING TRUST
Our ability to be outstanding requires our clients to trust us. We recognize that it takes years to build trust and minutes to break it. We insist that in all we do, we will work to build and maintain that trust.
TO BUILD, FOLLOW AND REFINE MEANINGFUL PROCESS TO GET PREDICTABLE RESULTS
The best of intentions and best efforts are always good. They become great when they are documented, and when they become easily repeatable. Our commitment is to build and constantly evaluate our processes, to focus on the best processes and not waste our efforts repeating mistakes or decisions. This allows us to efficiently change what needs to change, and to repeat what does not.
TODAY NOT TOMORROW
At SolutionsIT we pledge to be responsive. The practice of being efficient with our time and being able to respond to priorities is what sets us apart.
TO BE A TEAM OF MOTIVATED INDIVIDUALS
Good teamwork is essential to every successful organization. We recognize that every outstanding team is made up of motivated individuals. Every individual needs to know what to do, and why it’s important. Then we pull together.
TO INSPIRE CREATIVITY
At SolutionsIT we invite everyone to be creative. We know that we need to be creative in our problem solving, to be outstanding and to provide outstanding value. We recognize that creativity can come from anyone, anywhere, at any time and we choose to be an environment that encourages everyone to participate.
TO ENJOY OUR WORK
We spend a lot of time at work. So enjoying our work is important. It is possible to have fun and also be professional, and highly productive. Our enjoyment of our work impacts our working relationships with each other, and our clients in a very positive way.
TO ACTIVELY PURSUE FINANCIAL RESPONSIBILITY
We recognize that we have a responsibility to be profitable, to be responsible with our profits, and to profit responsibly. The economic health of our organization is what allows us to provide maximum benefits, and opportunities to our employees, our clients and to all of our business relationships.