Deciding between open-source and proprietary VoIP for your business

When selecting a Voice over Internet Protocol (VoIP) phone system, businesses often face a key decision: should they go with open-source or proprietary systems? This article breaks down the real-world pros and cons of each option so you can confidently choose the right fit for your organization. Understanding proprietary VoIP systems A proprietary VoIP system […]
One login, total access: Why businesses are switching to single sign-on

Tired of managing endless passwords across your business apps? Single sign-on (SSO) offers a secure, streamlined solution that improves productivity while strengthening protection. Here’s why more organizations are making the switch. The case for using SSO Most employees are drowning in passwords. Email, project management tools, HR portals, cloud storage, accounting platforms — the list […]
The hidden weaknesses of multifactor authentication

Multifactor authentication (MFA) works by requiring users to provide more than one form of identification when logging into a system or account. This extra layer of security is meant to prevent unauthorized access and protect sensitive information. However, while MFA may seem like a foolproof solution, it actually has its own set of vulnerabilities that […]
Questions to ask before upgrading your servers

Upgrading your company’s servers is a crucial decision that affects everything from operations to long-term growth. Rather than rushing into a replacement, it’s important to pause and ask the right questions. The following questions will help you evaluate your current infrastructure and determine whether replacing your servers is the best course of action. How well […]
Choosing between cloud and on-site VoIP hosting: A guide for businesses

With Voice over Internet Protocol (VoIP) becoming increasingly more common for businesses, business leaders must choose between cloud and on-premises hosting, both of which offer distinct advantages and challenges. This article outlines the essential factors to consider when selecting the most optimal hosting option for your company. Cost: Initial investment vs. ongoing expenses When comparing […]
Why Microsoft Whiteboard is becoming a go-to tool for team collaboration

With remote and hybrid work now the norm, visual collaboration tools have become essential for allowing teams to brainstorm, plan, and innovate together in real time. Learn how Microsoft Whiteboard helps distributed teams stay aligned, creative, and productive, no matter where they work. What is Microsoft Whiteboard? Microsoft Whiteboard is a shared digital workspace that […]
Turning lookers into buyers: 5 Website tips for small businesses

Imagine a customer walking into your physical store, looking around for five seconds, and then immediately walking out without saying a word. The same thing occurs on your site if it isn’t built to encourage sales. Traffic does not equal money if no one takes action. Fortunately, you can fix the most common issues without […]
Defending against data loss: 6 Strategies businesses should implement

Cyberattacks, technical failures, or simple human error can creep up out of nowhere. And when they occur, businesses are often left scrambling to recover lost data. Fortunately, there are some simple adjustments businesses can make to safeguard their data and protect their operations. Restrict access privileges to those who need it Access control defines who […]
5 Ways VoIP phone systems are getting smarter (and what it means for you)

Voice over Internet Protocol (VoIP) phone systems have grown far beyond simple telephone replacements, offering advanced features that were once only available to large corporations. Improved networks and smarter software now drive better call quality and team collaboration. This shift means your communication tools can finally adapt to your specific needs. Here are the major […]