Managed IT Services - SolutionsIT

Full Managed Services

Is your business getting the most out of your technology investments? Most business who struggle with IT don’t have a technology or support problem – they have a process problem. Lots of IT firms will talk about being “proactive” but are they really? If you look at how they allocate their time, do they spend more time preventing issues or more time responding to issues?

At SolutionsIT, our goal is to redefine what “getting the most” looks like. Every IT services provider will tell you that they will monitor your network, support your staff, and correct issues. That’s helpful, but it’s only a small portion of what it takes to reduce risk and improve productively. SolutionsIT uses a process-driven approach to IT management that focuses on improving your staff’s productivity while lowering your business risk related to technology.

The Total Solution is built around 3 core pillars:

Alignment

Synchronizing technology to business goals to move the needle for your business.

We begin with a process called Alignment that consists of two parts: Technical Alignment and Business Alignment. Technical Alignment is an ongoing process of reviewing, configuring and implementing technology based upon recognized best-practices. Business Alignment is the process of making sure that your technology aligns to your business goals to truly make your team to be more productive.

Service Desk

Responsive end user support.

Through Alignment and Managed Services, our goal is to minimize the need for “reactive” support. Having said that, there will always be a need for end user support. Our Service Desk provides your team with unlimited access to support when they need it most.

Managed Services

A proven, turn-key suite of IT tools and solutions.

The Total Solution includes a comprehensive suite of tools and resources that are commonly referred to as Managed Services. These Managed Services deliver a turn-key IT environment built upon security, performance, data protection, and issue avoidance.

When IT Matters...

If IT is mission-critical to your operation, we would love to chat with you.

At SolutionsIT, our core mission is to Help our client Thrive with Technology. If Technology matters to the operations of your organization, The Total Solution is all about delivering a better outcome, geared toward reducing risk while increasing functionality, performance, accessibility, and budget stability. Be it in partnership with your current IT staff or as your turn-key, outsourced IT department, we would appreciate the opportunity to learn more about your needs.

Feel free to look around our site. If you would like more information about our approach to managed IT services, please take a moment to fill out the form on the page or give us a call at (204) 331-7030.

With The Total Solution

Alignment to World-class industry standards and best practices
Unlimited Support
Preventative maintenance
Scheduled technology reviews
An army of trained and certified technicians for the times you need it
Technology vendor management

When you’ve got The Total Solution working for you, you can always feel confident that you are investing in the right services at the right price to get the results you need.

Managed IT Support