How much time and money are you losing because of IT outages?
Beyond the headaches and stress, technology disruptions also mean lost productivity for your business. This translates into a loss in revenue. If you’re relying on overworked employees or a traditional break/fix IT support provider, you are likely still losing productivity. You’re waiting too long for problems to be fixed, and since by-the-hour IT support technicians aren’t incentivized to fix the root of your issues, you may/often experience these issues over and over again. SolutionsIT uses a refined process to service you better.
Not only do you pay an affordable, flat rate for our expert IT support, but we also focus on process-driven solutions that address the cause of IT outages so that they do not reoccur. You pay the same amount regardless of how many issues we fix, so our goal is to provide maximum IT availability. Our experienced and certified IT support technicians know that your success is our success, so we do whatever it takes to get you back up and running as quickly as possible.
Thorough documentation reduces time spent fixing known problems and reduces time spent locating and accessing IT assets.
Sophisticated remote access systems often eliminate travel time and on-site disruption.
With IT Support from SolutionsIT You Get:
Remote assistance that fixes your problems fast via the internet, or swift on-premises support if necessary
Friendly and responsive customer service that doesn’t confuse you with jargon — you’ll always know exactly what we are doing and how in easy-to-understand terms
A full team of seasoned IT professionals certified to support a wide variety of technologies
Assistance with IT outages, configurations, server and desktop maintenance, updates and upgrades, and any other IT issue holding you back
Support and management assistance for most of your devices
Get the peace of mind that only comes from knowing IT problems can’t slow down your work for long. Partner with SolutionsIT for IT support and focus on your core business while our veteran technicians handle all your technology issues.
For over 30 years, SolutionsIT has been helping businesses of all sizes and industries thrive with technology!