Entry Level IT Specialist
WHO WE ARE
At SolutionsIT, we go beyond providing IT services—we help our clients thrive with technology. With over 35 years of experience, we have grown into a full-service managed IT provider, offering everything from VoIP telephony and surveillance to cloud services. Our mission is to help clients thrive through technology, ensuring their tech is reliable, secure, and tailored to their needs, so they can focus on what they do best.
WHY YOU WILL LOVE WORKING HERE
- Culture First: We believe attitude and teamwork are as important as technical skills. We are a supportive, people-focused organization where collaboration and growth thrive.
- Core Values: We live by the values of Quality, Superior Communications, Trustworthiness, Consistency, and Motivation—and we are looking for a leader who embodies them daily.
- Growth & Innovation: Technology changes fast—we foster a culture of continuous learning and problem-solving, so you will never be bored.
ROLE
Are you passionate about technology and love solving problems? Do your friends and family often turn to you for tech advice and computer help? If so, the role of an Entry Level IT Specialist might be perfect for you! As an Entry Level IT Specialist, you’ll provide reliable, efficient, and professional IT support and solutions to customers across various industries and locations. You’ll collaborate closely with our team to deliver hardware, software, and network solutions that benefit our clients. Additionally, you’ll have the chance to educate users on how to effectively use technology. This role offers a fantastic opportunity to learn about new technologies with our team! You will utilize your communication and technical skills in a professional setting, working with our corporate clients. Join us and make a difference in the world of IT.
HOW SUCCESS IS MEASURED:
To be successful as an IT Specialist, you must be consistent, dependable, motivated, trustworthy and strive to communicate well with others, while enjoying your work! We are looking for applicants who take pride in the quality of their work and who share our commitment to honesty, integrity, and personal accountability.
- You will have access to a broad range of technologies.
- You will be encouraged, and receive the support needed to earn professional certifications, making you more knowledgeable and valuable both at SolutionsIT and within the industry.
- SolutionsIT will help you advance your career. Our best people stay with us and grow with us.
- We offer a competitive salary and benefits, certification testing reimbursement, and more.
- We work in a fun environment which also provides healthy professional challenges.
- Our company’s culture is built on the foundation of integrity, empathy, teamwork, passion for exceeding expectations, and what we like to call TNT (doing things “today not tomorrow”).
RESPONSIBILITIES
- To address and resolve the issues presented by our clients.
- Maintaining polite and professional communication via phone calls and email.
- Ensuring the success of the next team member through precision and comprehensive attention to detail.
- Assuming responsibility for essential administrative tasks, including communications, documentation, and task handoffs.
REQUIREMENTS
- Enjoys customer service and personally owns each customer’s experience.
- Loves working with people and technology on a team, but also able to work independently.
- Willingness to learn new technologies and continuously develop skills through hands-on experiences and available course options
- Knowledgeable, skilled troubleshooter.
- Competent Windows desktop OS.
Please email your resume to hiring@solutionsit.ca Only applicants selected for interviews will be contacted.